Cookies Policy

This Cookies Policy explains how Shazam Casino uses cookies and similar technologies when you visit or use its website. It describes the types of cookies that may be used, the purposes they serve, how third-party services may be involved, and the choices available to you. This policy should be read together with the Shazam Casino Privacy Policy and Terms and Conditions. It is intended to provide clear, general information for players and visitors in Australia.

Shazam Casino operates under a licence issued by the Government of Curaçao, providing regulatory oversight for player protection and fair gaming standards.

What cookies are and how they work

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device, remember selected information and support a more consistent browsing experience. Cookies may help a website remember settings, keep a session active, understand how pages are used and identify technical issues.

Some cookies are stored only for the duration of your visit. These are commonly called session cookies and are generally removed when you close your browser. Other cookies are persistent cookies. These remain on your device for a longer period or until they expire, are deleted automatically, or are removed by you through your browser or device settings. The period for which a cookie remains may depend on its purpose and the settings applied by the relevant service.

Shazam Casino may also use technologies that operate in a similar way to cookies. These may include pixels, tags, local storage, software development kits, device identifiers and other online technologies. In this policy, the word cookies includes these similar technologies unless a different meaning is clearly stated.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be combined with other information connected with your device, account or use of the website. Where this happens, the information may be treated as personal information and handled in accordance with the Privacy Policy and applicable Australian privacy requirements.

Why cookies matter

Cookies can support essential functions, improve website performance and make it easier to use online services. They may help remember your preferences, maintain a secure connection, reduce repeated requests for the same information and provide information about how the website is being used. The cookies used by the website may change over time as features, security controls, service providers and legal requirements develop.

Types of cookies Shazam Casino may use

Cookies may be used for different purposes. Some are needed for the website to operate, while others help improve services, measure performance or support relevant communications. The categories below describe common uses. A particular cookie may serve more than one purpose, and not every category will necessarily be used on every page or during every visit.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help maintain a secure session, enable account access, remember security choices, protect forms, prevent misuse and allow important pages or features to load correctly. They may also support technical operations required to provide online gambling services, meet security obligations or maintain the stability of the website.

These cookies are generally required for the website or particular services to work. If they are blocked or deleted, you may be unable to sign in, move between pages, use account features or complete certain actions. Because they are necessary for core operations, they may continue to operate even when other cookie categories are declined.

Functional cookies

Functional cookies allow the website to remember choices and preferences. They may remember language, region, display preferences, notification choices or other settings selected during a visit. These cookies can make the website easier to use and reduce the need to repeat the same selections.

If you decline functional cookies, the website may remain available, but certain conveniences may not work as expected. You may need to re-enter preferences or repeat choices each time you visit. Functional cookies do not remove your responsibility to keep account information secure or to follow the website’s Terms and Conditions.

Analytics and performance cookies

Analytics and performance cookies help provide information about how visitors use the website. They may record pages viewed, links selected, time spent on a page, the type of device used, browser information and whether a page or feature performs as expected. This information is generally reviewed in an aggregated or statistical form.

The information may be used to identify improvements, monitor website performance, understand traffic patterns, find errors and assess whether content is useful. Analytics cookies are not intended to replace account security, identity checks, age verification, responsible gambling controls or other legal and operational safeguards.

Security and fraud prevention technologies

Cookies and similar technologies may help protect accounts and the website from misuse. They can assist with identifying unusual activity, preventing automated abuse, supporting security checks and maintaining the integrity of online services. These technologies may be used together with other controls, including account verification and monitoring systems.

Marketing and advertising technologies

Where permitted and used, marketing or advertising technologies may help measure campaigns, understand interactions with promotional content, limit repeated advertisements and present information that may be more relevant to a user’s interests. They may be provided by Shazam Casino or by service providers acting on its behalf. Consent may be requested before non-essential marketing cookies are placed.

Third-party cookies and information collected

Some cookies may be placed by third parties that provide services used on or in connection with the website. These providers may support website security, analytics, customer support, payment processing, technical hosting, content delivery, advertising measurement or other online functions. Third-party providers may process information according to their own privacy notices and terms.

Shazam Casino seeks to use service providers in a manner consistent with applicable privacy and data protection requirements. However, third-party services may change, and a provider may update the cookies or technologies it uses. You should review the relevant provider’s information where you need more detail about its collection and use of information.

Information collected through cookies may be processed in Australia or another country, depending on the location of the relevant provider and the systems used to deliver the website. Where personal information is handled overseas, it will be managed in accordance with applicable privacy obligations and the Privacy Policy.

Information that may be collected

  • Your device type, operating system, browser type and general technical settings.
  • The pages, features or content viewed and the actions taken on the website.
  • The date, time and approximate duration of website visits.
  • Referral information, such as the website or campaign that directed you to the website.
  • Cookie preferences, session identifiers and security-related information.
  • Approximate location information derived from technical data, where permitted.
  • Information used to identify errors, improve performance or detect misuse and suspicious activity.

The information collected will depend on the cookies enabled, the services you use and the choices you make. Shazam Casino does not use cookies to avoid or replace responsible gambling requirements, account verification processes, age checks or other legal controls. Cookies are one part of the technical systems used to operate and protect the website.

How information may be used

  • To provide, maintain and secure website functions.
  • To remember preferences and improve navigation.
  • To understand website traffic and improve content or performance.
  • To investigate technical problems, suspicious activity or misuse.
  • To measure communications and marketing activity where permitted.
  • To meet legal, regulatory, security and operational requirements.

Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept or reject categories of non-essential cookies and change your selection later. Strictly necessary cookies may continue to operate because they are needed to provide core website functions, maintain security or support legal and operational requirements.

Using browser and device controls

You can usually manage cookies through the settings in your web browser. Depending on the browser, you may be able to block cookies, delete existing cookies, receive an alert when cookies are being set, or allow cookies only from selected websites. You can also use privacy controls provided by your device or operating system.

  1. Open the settings or preferences menu in your browser or device.
  2. Find the privacy, security or cookie controls.
  3. Choose whether to allow, block or delete cookies.
  4. Review the result and adjust the settings if a website feature is affected.

If you delete or block cookies, you may need to repeat preferences and some website features may not work properly. Blocking all cookies may affect sign-in, security functions, account services, navigation and other essential features. Changing browser settings does not necessarily remove information already held by a service provider and may not opt you out of every form of online tracking.

Consent and withdrawal

Where consent is required, consent to non-essential cookies may be given through the website’s cookie notice or preference tool. You can withdraw or change consent using that tool where it is available, or by changing the relevant browser or device settings. Withdrawal does not affect processing that occurred before the change and does not prevent the use of cookies that are strictly necessary for the website to operate.

Cookie choices usually apply to the browser or device used to make the selection. If you use another browser, device or private browsing session, you may need to set your preferences again. You may also see cookie notices again after clearing browser data or when consent settings are updated. If you are using a shared device, remember that other users may be able to change the cookie settings.

Updates and further information

This Cookies Policy may be updated from time to time to reflect changes to the website, technologies used, service providers, legal requirements or privacy practices. The current version will be made available on this page. You should review this page occasionally to remain informed about how cookies are used and what choices may be available.

The Privacy Policy contains further information about how Shazam Casino may collect, use, disclose, store and protect personal information, including information about applicable privacy rights and choices. The Terms and Conditions contain rules governing access to and use of the website and its services. These documents should be read together.

If you have questions about this Cookies Policy or need help understanding your available choices, use the contact or support options made available on the Shazam Casino website. Do not include sensitive account, payment or identity information in a public message. For account security, use the website’s secure channels where they are provided.

By continuing to use the website after reviewing the applicable cookie notice, you acknowledge the use of cookies in accordance with your selected preferences and this policy, subject to any rights and requirements that apply under Australian law.